Bluetooth device not found on Dell laptop

If you are sure you have a built-in bluetooth device on your Dell laptop, but you cannot find it in control panel or device manager, then try these steps:

• Determine bluetooth device type using the Dell device locator
  or
  Go to http://support.dell.com and type in the search bar: "Find Out Which Bluetooth Adapter Is in Your Dell Computer"
  or
  Go to the webtool "system configuration tool" directly: system configuration tool
  In all cases, use the service tag that can be found on the bottom of the laptop
• Search for "bluetooth" on the page that the SCT returns, it should have code beside it, i.e. "370"
• Go to http://support.dell.com and type in the search bar: "bluetooth 370"
• The results page contains drivers for bluetooth for various Windows OS'es:
  - Look for "Dell Wireless 370 Bluetooth Minicard, v.XXX" and search for the most recent version XXX.
  - Make sure "Win 7" is in the description, if the driver is needed for Windows 7.
• Download and install the driver.

Notes:

• The SCT only works from Internet Explorer 5.5+
• And only from the 32 bits version of Internet Explorer. Make sure you don't use the 64 bits one.