CDBurnerXP: drive not recognized

CDBurnerXP is a freeware tool for burning CD's and DVD's, including blueray. However, it sometimes does not recognize the drive to burn with.

First, check the FAQ on the CDBurnerXP website:
http://cdburnerxp.se/help/appendices/troubleshooting

In my specific case, I then did the following:
  • Start CDBurnerXP in "audio mode"; the drive was recognized. Only in "data mode" it is not.
  • Check the chipset. Download the freeware tool "system info": http://www.gtopala.com/siw-download.html.
  • Extract and start it - it does not have to be installed; it is a standalone executable. Check hardware -> motherboard -> southbridge. Note the chipset.
  • Download "intel matrix storage manager" for your chipset: IMSM.
  • Install IMSM and restart.
Now, CDBurnerXP should work in "data mode".

Note: make sure the drive is on the "compatible drives" list: http://cdburnerxp.se/en/testeddrives

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