There might be an official in-box driver available for your (older) Windows operating system, i.e. it comes shipped with the C900 driver and recognizes the printer when it is connected via USB. No downloaded driver is then required.
Officially, there is no support and no driver for Windows 8 x64 for this printer. But luckily, the in-box driver is still present; it is just not recognized automatically on connection.
Manually install the Epson AL-C900 driver
Perform the following steps to get any legacy printer working on Windows 8:
- Open Devices and Printers
- Add a printer
- Click "The printer that I want isn't listed"
- Select "Add a local printer", next
- Select "Use an existing port" and select "USB000", next
This "Virtual printer port for USB" only exists when the printer is connected and turned on! - Select the following driver:
Manufacturer: Epson
Printers: Epson AL-C900
Note: if the AL-C900 is not in the list, press "Windows Update" to get it
next - Done!
The printer will now function, but only on the physical USB port that is linked to the virtual USB000 port. You need to figure out by trying port for port which one this is. Also note that in some cases it can take up to five minutes for a print job to start on this printer.
Delete an existing - visible or invisible - port mapping as follows:
- Open Device and Printers
- Click Print server properties
- Select Ports tab
- Select USB port with the mapped printer driver
- Click "Delete port"
Clear the printer spool folder beforehand by running these statements from a command prompt and reboot:
net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler
USB printer is not recognized
If the USB printer is not recognized by Windows 8.1 (you don't even get the "USB device not recognized" message) then try the following:
- Control Panel -> Troubleshooting -> Hardware and Sound: Use a printer-> Next
- Device Manager -> Universal Serial Bus controllers -> Delete all Generic USB Hub entries and reboot
After reboot, open the Device Manager and plug in the printer. It should automatically appear. When the unplugged, it should immediately disappear.